Payments

At the clinic we have several forms of payment: cash payments (Colombian pesos and US dollars), debit and credit cards from the Visa, MasterCard and American Express franchises or you can make the payment with the Epayco gateway below.

BEFORE MAKING YOUR PAYMENT, PLEASE NOTE THE FOLLOWING

• Check with your bank what is the representative market rate (TRM) with which you convert between your country’s currency and Colombian pesos. Also, ask about the additional charges and fees they charge you for making international payments or transactions. These aspects determine the total value of the payment you are going to make.
• The payment platform or gateway we use is Epayco. Please read these terms and conditions carefully. If you access this portal and Wompi’s services, it means that you agree in their entirety to these terms and conditions set forth below. If you do not agree, please do not access this portal.

Link: Epayco Terms and Conditions (click here)

• Use secure computers or equipment to make your payments online and connect to a trusted internet network, which provides security.
• If your payment corresponds to a package of services that includes surgery, please make sure before paying, that you have previously received the medical evaluation (virtual or face-to-face) by one of our specialists and that the quote includes insurance for possible surgical complications.
• Don’t use your bank passwords in public places or on devices that have shared sessions.
• Regarding cancellations and refunds, you can check the policy by clicking on the following link.